Monday Service
Manage tickets. Resolve issues.
Deliver exceptional service, all in one place.
What is monday Service ?
monday Service is the platform for teams that want to deliver outstanding support in an efficient, structured and fast way. From incoming requests to final resolution, monday Service keeps you in control of every aspect of your service process.
Whether you’re handling IT support, customer queries or internal requests — everything happens in one central, visual and fully customisable workspace.
With monday Service you can easily manage tickets, automate workflows, monitor SLA’s and give customers and colleagues access to relevant information through a dedicated portal. The platform supports multiple communication channels and centralises knowledge, so your team can respond faster, work smarter and raise service quality.
Who is monday Service for ?
monday Service is built for teams that want to streamline and speed up their service operations. The visual interface and flexible workflows make collaboration smooth and responses faster.
Who benefits most from monday Service?
- Support teams: Manage tickets, track incidents and deliver quick resolutions across multiple channels.
- HR teams: Automate internal requests and manage onboarding in one clear system.
- IT teams: Keep an overview of technical support tickets and resolve issues quickly.
- Management: Monitor SLA’s, track performance and maintain clear control over service levels.
Thanks to monday Service, teams can collaborate effectively, exceed expectations and boost customer satisfaction by resolving issues faster and smarter.
Take control of your service.
Support better.
Gain clear insights.
Try and discover
it yourself ?
How easily you can collaborate across your organization and get a clear overview of all your work and that of your colleagues. Stay on top of things with user-friendly views, improve efficiency with automations, and real-time notifications of your to-do items. And if you want we’ll guide you.
Besides Service monday.com offers other solutions
allows teams to focus on executing tasks, projects, and processes efficiently and achieve shared goals at scale.
lets you track and manage every aspect of your sales cycle, customer data, onboarding, and more, all in one place.
lets you easily build agile workflows that drive impact for your product, design, and R&D teams.